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Training Policies

Cancellation Policy
Classes cancelled 10 business days prior to the start of class are not subject to a cancellation charge (see note below).   Classes cancelled between 5 and 9 business days are subject to cancellation charge equal to 50% of the course fee.  Classes cancelled with less than 5 business days are subject to a class cancellation charge equal to 100% of the course fee. 

NOTE:
Please note that with Contractor, private or customized classes, if you cancel or reschedule a class you are enrolled in less the 10 business days before the start of the class, 100% of the course fee is due. 

Retake Policy:
Complete Computing allows its students to retake a class for a period of six months from their original course date.  In order to take advantage of this offer the student must bring back the original courseware and use it for class.  This policy does not apply to product upgrades or new versions of courses.

Class Times
Classes begin at 9:00 am and end at 4:30 pm.  There is a one hour lunch hour each day, with mid-morning, and mid-afternoon breaks scheduled

Confirmation
Students will receive a registration email or letter that includes directions to our training center.  Registration is on a first come first serve basis, and is not confirmed until payment is received by Complete Computing Inc.

Course Prerequisites
To insure that the student is properly prepared and will receive the maximum benefit of each class, it is strongly recommended that the student review the course syllabus for each class they will be taking prior to the first day of class.

Payment Policy
We accept VISA, MasterCard, American Express as well as Money Orders, Purchase Orders (with pre-approved credit applications), and business and personal checks made payable to Complete Computing Inc., in US dollars.  Pre-approved accounts must finalize payment arrangements prior to the first day of class.

Course Certificate
Students will receive a certificate of completion upon their successful conclusion of the course.